If you have a specific question about your eStatement or your Caesars Rewards account, please send us an e-mail. The previous year is available the first week in February. All of our properties will show on one statement. Red Hawk Casino employees gave Red Hawk Casino an average happiness rating of 2. Copies, faxed or emailed documents will NOT be. (See the next page for the mailing address.) 2. Original paperwork must be submitted to the Players Club booth or mailed to the casino. The win/loss statements are available on our website and mobile app by logging into your account and clicking on “WIN/LOSS STATEMENT”. How do I get a Win/Loss Statement A Win/Loss Statement Request form and W-9 Form must be completed prior to receiving a Win/Loss Statement. As such, your Reward Credit balance may not be accurate. You can view your current balance by clicking on 'My Rewards'. Please note, some of our eStatements are compiled in advance therefore, they do not reflect any recent play. Your eStatement for the current month will be available on or about the 7th of the following month. To view prior eStatements, simply choose the month you'd like to view from the drop-down list. You can access your eStatement at any time by logging into your account on the Caesars Rewards website and clicking on 'My Rewards' and then 'My Rewards eStatement'. Summary of Reward Credit Earnings by Category - You will see all the different ways you earned your credits for the month.ĭetailed Reward Credit Redemption Information - See where and when you used your hard-earned Reward Credits each month! Rewards eStatements include the following information:

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